General Manager- Brunswick Bowling Centers ?Deerfield

Details: Brunswick is the market leader in the marine, fitness, bowling and billiards industries; and our participation in these industries is deliberate. No company has Brunswick?s breadth and scope in the marine industry. No company equals Brunswick?s quality and innovation in fitness equipment. And no company possesses Brunswick?s knowledge and heritage in bowling and billiards.General Manager – Brunswick Bowling Centers –Brunswick Zone Deerfield Interested in a fun and challenging opportunity with the global leader in Bowling Entertainment and retail? Join a company whose industry leading brands are as fun and exciting as it gets! We are currently seeking an experienced retail or hospitality operations manager with an entrepreneurial aptitude to run and operate the Brunswick Zone in Deerfield, IL. If this you, read more and apply online at www.brunswick.com/careers - General Manager – Brunswick Zone The General Manager will be in charge of the daily operation of a Brunswick Zone retail center including P&L , personnel management (25 plus hourly, salaried and part-time employees), marketing, budgetary and inventory controls, customer services and any other requirements which may impact store operations. Accountabilities: Sales/ Community relations: To effectively market the location to the community using local, regional and national promotional services. This may include participating in local groups to develop excellent community relations to increase customer traffic to your bowling center. Safety/HR Compliance: Must maintain the assets of the company to ensure quality levels of customer service and safety compliance. Manage employees to incorporate company HR guidelines to ensure government regulation compliance. Profit and Loss (P&L): Effectively manage operational aspects of area of responsibility to ensure profitable performance. Responsible for total store profitability and direct all activities related to customer service, merchandise flow, store maintenance, expense management, shortage prevention, human resources and sales support functions. Looking to advance your career----Here's a great opportunity to manage your own bowling center under the support and reputation of an industry leader. Apply today! Brunswick Bowling and Billiards offers competitive compensation and a comprehensive benefit package.

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Front of House Manager (Bowling Operations)

Details: Brunswick is the market leader in the marine, fitness, bowling and billiards industries; and our participation in these industries is deliberate. No company has Brunswick?s breadth and scope in the marine industry. No company equals Brunswick?s quality and innovation in fitness equipment. And no company possesses Brunswick?s knowledge and heritage in bowling and billiards.You have tried the “cookie cutter” restaurant and you’re ready for something much more dynamic to challenge yourself and create growth in your career yet you want to stay in the Service/Hospitality. You enjoy leading a team and making a difference to the guest experience and working in a high energy environment. Come see how Brunswick has put the customer experience at the forefront of an entirely new entertainment experience! Exciting Management position – Bowl Service Accountabilities: • Effectively manage staff including hiring, development, training and mentoring to success • Manage full duties of Brunswick Bowling Center in absence of General Manager • Ensure our guests come first by providing a fun, safe and exciting experience for everyone within the bowling area • Promptly resolve all guest issues to their satisfaction • Energetically greet and engage all guests and encourage your staff to do the same • Coordinate schedules of Customer Service Representatives and Counter Control Attendants to meet daily and seasonal demand • Effectively resolve all escalated complaints to satisfaction • Guarantee all scheduled parties and events are successful: prompting positive feedback and return business • Accurately record, manage and report financial records to management • Pro-actively coordinate maximum utilization of lanes and equipment to meet demand • Handle specified major transactions such as ringing up of game room and league payments • Continually coach staff throughout shifts to put the needs of guests above all other duties • Assume a personal ownership for making the customer experience within the doors of a Brunswick center one they will not soon forget

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