Details: Customer Service RepresentativeUp to $18 per hour, based on experience Uline – Shipping Supply Specialists Uline is a leading North American distributor of shipping, packaging and industrial supplies. Founded in 1980, the family-owned business has experienced continuous growth over the years. Today, we employ over 2,800 bright, career-minded individuals across the U.S., Mexico and Canada. At Uline, we're energetic and passionate about what we do. Because of our continued expansion, we seek qualified candidates who share our vision, values and commitment to superior customer service. Uline seeks Customer Service Representatives at its Chicago Branch in Waukegan, Illinois (north of Chicago). Great career and advancement opportunities! AVAILABLE OPENINGS Monday - Friday, 12:30 PM to 9 PM. Monday - Friday, 2:30 PM to 11 PM. Monday - Friday, 9:30 AM to 6 PM. POSITION RESPONSIBILITIES Communicate with customers via phone, email and chat. Process orders in a fast-paced environment. Provide knowledgeable answers to clients regarding product, pricing and inventory availability inquiries. Help clients navigate our website and place orders online. Work with internal departments to meet your client’s needs. Work with clients to resolve product returns, shipping inquiries and order status questions. Submit quotes for quantity and custom items. MINIMUM REQUIREMENTS High school diploma or equivalent; Bachelor's degree preferred. 1 to 2 years customer service experience preferred. Bilingual (English / Spanish) a plus. BENEFITS Complete insurance coverage – medical, dental, vision, life. 401(k) with company match. Generous paid time off. Tuition reimbursement. 3 bonus programs.
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