District Manager

Details: Oversee multi -unit store operations and personnel in order to maximize sales and profitability. Promote a safe work environment with quality customer service. Primary Responsibilities of District Manager: Human Resources/Personnel Human Resources/Personnel Responsible for all recruitment, hiring and selection. Ensures management coverage and store schedules are set per budgeted payroll. Orientation and training programs are completed. Manages all employees fairly and consistently while holding them accountable for their performance. Administers coaching and corrective documentation to improve performance as well as recognizing positive contributions. Performance reviews and wage increases in accordance with company standards Develops promotable employees for their district Responsible for HR Training and compliance. Inventory Control Ensures appropriate merchandise is ordered from vendors Training of management in proper ordering procedures Taking corrective action to prevent or resolve inventory losses caused by employee theft, vendor theft, drive-offs and accounting errors. Safety/ Security/ Compliance Ensures all stations are compliant with all security, safety and loss prevention procedures. Shrink/ Robbery prevention procedures Merchandizing/ Marketing Responsible for Plan-o-Gram execution Train management on merchandizing and plan-o-gram programs. Gas and merchandise surveys Ensure correct pricing of product Order promotional merchandise to insure that advertised specials are available. Operations Store visits completed to ensure all locations are meeting company goals Maintains all locations are compliant with all operating standards Daily, weekly and monthly reports Providing a positive, professional role model for the staff Customer Service Resolves customer complaints and provides exceptional service. Coaches managers on best practices in handling customer service Financial Responsible for overall profitability of their locations, which include those components such as sales, gross margin, shrink, payroll, expenses, etc….

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district manager retail

Details: Being a District Manager at Starbucks is an incredible opportunity for someone looking to grow along with one of the world's most admired and successful companies. To be a District Manager, you'll need to be a motivator and mentor, someone who can guide the store managers in your district and develop their talent. You should have experience leading multiple stores, because you'll also be responsible for ensuring district-wide customer satisfaction and measuring the financial performance of all the locations in your area. But most of all, you'll be inspiring a team of great people committed to creating a welcoming environment. Starbucks is consistently rated as a great place to work and the people here love what they do.Summary of Key ResponsibilitiesResponsibilities and essential job functions include but are not limited to the following:Leadership - Setting goals for the work group, developing organizational capability, and modeling how we work together:Develops the store management team within the district to deliver legendary customer experiences in all stores.Drives the implementation of company programs by motivating and supporting the store management team within the district to develop and implement action plans that meet operational and organizational objectives.Manages through unusual events to keep district operating to standard.Manages with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.Plans, identifies, communicates and delegates key responsibilities and practices to the store management team to ensure smooth flow of operations within the district.Reviews store environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the store management team to take action and achieve operational goals.Planning and Execution - Developing strategic and operational plans for the work group, managing execution, and measuring results:Creates district implementation plans to support execution of regional and company initiatives to achieve both operational excellence and business results. Follows up consistently to ensure accountability to plans.Monitors and manages district-wide management staffing levels. Ensures management-level partner development and talent acquisition in order to achieve and maintain district operational requirements.Utilizes existing tools to identify and prioritize communications and filters communications to the store management team within the district. Communicates clearly, concisely and accurately in order to ensure effective operations at the store and district level.Business Requirements - Providing functional expertise and executing functional responsibilities:Accesses external resources to support district-wide operations and to execute district and regional initiatives such as Partner Resources, Marketing, Partner & Asset Protection, Finance, Real Estate, and Store Development.Ensures adherence to applicable wage and hour laws for nonexempt partners and minors.Solicits customer feedback to understand customer needs and the needs of the local community.Utilizes management information tools and analyzes financial reports to identify and address trends and issues in district performance.Partner Development & Team Building - Providing partners with coaching, feedback, and developmental opportunities and building effective teams.

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